GDPR Policy

At Treza Shop, we are committed to protecting your personal data and respecting your privacy. This GDPR Policy explains how we collect, use, store, and protect your information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Information We Collect

When you use our website or place an order, we may collect certain personal information, including:

Name

Email address

Billing and shipping address

Phone number

Payment details (processed securely through third-party payment providers)

Order history and purchase details

Device information such as IP address, browser type, and cookies

This information helps us process orders, improve our services, and provide a better shopping experience.

2. How We Use Your Information

Your personal data may be used for the following purposes:

Processing and fulfilling orders

Providing customer support

Sending order confirmations and shipping updates

Improving website performance and user experience

Preventing fraud and ensuring secure transactions

Sending promotional emails or offers (only if you have opted in)

We only process personal data when we have a lawful basis to do so.

3. Legal Basis for Processing Data

Under the GDPR, we process personal data based on one or more of the following legal grounds:

Contractual necessity – to fulfill orders and provide services

Legitimate interests – to improve our services and prevent fraud

Consent – for marketing communications and cookies where required

Legal obligations – to comply with applicable laws and regulations

4. Data Sharing

We do not sell or rent your personal information. However, we may share your data with trusted third parties when necessary to operate our business, including:

Payment processors

Shipping and logistics providers

Website hosting and e-commerce platforms

Analytics and marketing service providers

These third parties are required to protect your data and use it only for the intended purpose.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. All payments are processed through secure and encrypted systems.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, or reporting requirements.

7. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have certain rights regarding your personal data, including:

The right to access your personal data

The right to request correction of inaccurate information

The right to request deletion of your data

The right to restrict or object to certain processing activities

The right to data portability

The right to withdraw consent at any time

To exercise any of these rights, please contact us using the information below.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyze website performance, and enhance your shopping experience. You can control or disable cookies through your browser settings.

9. Changes to This Policy

Treza Shop reserves the right to update this GDPR Policy when necessary to reflect changes in our practices or legal requirements. Updated versions will be posted on this page.

10. Contact Us

If you have any questions about this GDPR Policy or how your personal data is handled, please contact us:

Treza Shop Customer Support
Email: hello@trezashop.com